Laura Hernandez is a Program Lead at Uber, where they focus on operational excellence and customer-centric development. They have successfully developed processes for a major new line of business support program at the Center of Excellence. Previously, Laura held various roles at Uber, including Senior Community Operations Manager and Social Media Ops Team Lead, and served as a Design Coordinator at Olson Leavy Design. Laura earned a Bachelor of Arts in Design from Harrington College of Design.
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