Louella R. is an experienced People and Transformation Manager with 20 years of expertise in customer support, specializing in leading large-scale European language teams. They have held significant roles at companies such as Uber, Accenture, and Capgemini, focusing on operational efficiency, employee engagement, and strategic program development. Currently, Louella is pursuing a Bachelor of Science in Biology at Ateneo de Manila University and recently completed an Executive MBA at Quantic School of Business and Technology. Passionate about coaching and mentorship, Louella is committed to fostering the next generation of leaders.
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