Luara de Oliveira is a COE Team Lead at Uber and has a dedicated background in customer experience and supervision. With four years of experience in customer service, Luara has focused on leading teams to ensure customer satisfaction while achieving company objectives. Previous roles include serving as a Bilingual Service Supervisor at Teleperformance and a Bilingual Operations Supervisor at Atento Brasil. Luara earned a Bachelor's degree in Law from Faculdades Metropolitanas Unidas and is currently pursuing a postgraduate degree in Business Intelligence and Innovation at Fundação Armando Alvares Penteado.
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