Marada Harish has a background in customer service and support, with experience in multiple roles at prominent companies. Marada's recent position as a Service Team Analyst III at Uber involved technical support and service quality oversight. Prior to Uber, Marada worked at Amazon from October 2018 to October 2020, progressing from Customer Service Associate to Resolution Specialist, where responsibilities included reducing inconsistencies in processes and training agents on best practices. Marada's early career includes a role as a Customer Support Executive at Zealous Services, focusing on selling home warranty packages and managing both inbound and outbound customer communication.
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