Mark Anthony M. is a Senior Team Manager at Uber's Center of Excellence, specializing in safety investigations, strategy, coaching, and operational excellence. Over the past 12 years, Mark has built a diverse career in the BPO industry, progressing from a Quality Analyst to leading hundreds of agents and managing multiple lines of business. Mark has a proven track record of exceeding KPIs and fostering collaborative environments while partnering with executives to enhance client success. With experience at companies such as TaskUs and Collective Solution, Mark is passionate about mentoring future leaders and developing high-performing teams. Mark is currently pursuing education at the Technological Institute of the Philippines.
This person is not in the org chart
This person is not in any teams
This person is not in any offices