Mathew Lopez is an experienced professional with a diverse background in customer service and delivery solutions. Currently serving as a Reservations Specialist at Gate 1 Travel since August 2022, Mathew also holds positions as a Delivery Specialist with Shipt and as a Grocery Delivery associate with Instacart since November 2020 and May 2020, respectively. Mathew has extensive experience as a rideshare driver for Uber and Lyft, completing over 2,795 rides with a 4.9 rating on Uber and 2,544 rides with a perfect 5.0 rating on Lyft. Previous roles include Credit Consultant at Progrexion, Quality Assurance Specialist at Safety Services Company, and Bilingual Recovery Specialist at International Cruise & Excursions, Inc., where responsibilities included booking travel and conducting quality assessments. Mathew began a career in customer service and training at Traffic Designs and processed incidents with ICONMA.
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