Mohammed Shujath Ulla is a seasoned Sr Team Lead in Trust & Safety at Uber, where they have been leading efforts for over four years to manage critical incidents impacting the company's brand across India, Sri Lanka, and Bangladesh. They work closely with various internal partners to facilitate case resolution and have successfully led initiatives aimed at process improvement and safety incident management. Mohamed holds a Bachelor of Engineering in Computer Science from Ghousia College of Engineering and is a certified Lean Six Sigma Green Belt and Crisis Communication professional. Prior to their role at Uber, they worked as a Return Specialist at Flipkart.
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