N Karthik

N Karthik is a Service Team Lead II (QC) at Uber India Research and Development Pvt. Ltd. With a robust background in customer operations and team management, Karthik previously worked as a Subject Matter Expert at Amazon from 2016 to 2018, where they guided agents in handling TRMS-related issues and managed team support. They transitioned to Uber in 2018, initially as a Community Operations Specialist, and later served as a Learning and Development Specialist until 2022, focusing on employee training and enhancing learning experiences. Karthik's expertise lies in developing training programs and supporting team performance.