Nora Al Bitar is a seasoned global strategic operations leader known for driving business transformation and enhancing customer experience. Currently at Uber, they lead a global transformation initiative focused on optimizing operational frameworks and improving agent performance. Previously, Nora has held positions at RBC, Unity Technologies, and the World Bank Group, where they successfully bridged gaps between business needs and execution strategy. With a Bachelor of Commerce from Saint Mary's University and a Human Resource Management Certificate, Nora is dedicated to integrating AI in service design to elevate human potential.
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