Randy A.

Randy A. is a highly motivated and experienced Claims Management professional with a focus on consultation and operations management. They have processed over 200 claims per month in past roles while maintaining a cycle time average of 1.93 days on more than 2,000 files. Randy has held various leadership positions, including Senior Claims Manager and Director of Claims & Innovation, where they developed streamlined tracking solutions and coordinated pilot programs to improve customer service. They earned a BA in American Studies from the University of California, Berkeley, and continue to leverage their multifaceted communication skills and expertise in business negotiations within the insurance industry.