Ratheesh K

Ratheesh K is an experienced professional in Workforce Management, currently serving as a Senior Workforce Manager at Uber since August 2021. Prior to this role, Ratheesh held the position of Manager - WFM at American Express from May 2017 to August 2021, where responsibilities included leading a team of Business Analysts and supervising the planning process for TLS International markets. Ratheesh also has extensive experience at Convergys India Services Private Limited, where, as a Deputy Manager, WFM, management of teams and programs across India, Asia Pacific, and North America was key, along with previous roles that emphasized real-time management and standards development. Ratheesh began the career as a Customer Service Representative at Shoppers' Stop in 2005. Academically, Ratheesh holds a Bachelor of Arts in English Literature from Dyal Singh College, Delhi University.