Rehab Muhammad has a diverse background in customer service management and support, with experience at notable companies such as Souq.com, Amazon, and Uber. As a Customer Support Specialist at Souq.com and a Customer Service Representative at both Amazon and OSN, Rehab developed foundational skills in customer interaction. Progressing to the role of Customer Service Team Manager at Amazon, responsibilities included leading and coaching a team to enhance performance and drive results. Additionally, as a CS Resolution Specialist, the focus was on problem-solving and managing escalations. Currently, as a Safety Investigations Specialist II at Uber, Rehab is responsible for handling urgent investigations involving critical incidents. Rehab holds a degree in English Language and Literature from Port Said University.
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