Romain Louis is a seasoned professional with extensive experience in operations, strategy, and analytics, having held significant roles at Bell and Uber. At Bell, Romain served as a Project Specialist, optimizing website processes and enhancing customer issue reporting, while also conducting high-level operations reviews alongside executive management. Romain's tenure at Bell included participation in the acclaimed Graduate Leadership Program, where consulting projects focused on improving customer self-service and repair processes. Transitioning to Uber, Romain excelled as a Central Operations Manager, leading cross-functional teams to define performance metrics and develop financial forecasting models that supported substantial operational revenues. Romain also spearheaded initiatives in rider acquisition and loyalty, successfully launching global tests that generated significant incremental revenue. Romain holds a Bachelor's degree with distinction in Finance from McGill University.
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