Soumen Gomes

Soumen Gomes is a seasoned professional in workforce management with extensive experience across multiple prestigious companies. Currently serving as a WFM Program Manager at Uber since February 2022, Soumen previously held the position of Senior Manager WFM at Flipkart from October 2020 to February 2022. Prior roles include Site Lead - WFM at Accenture, spanning from October 2017 to September 2020, and various managerial roles at SITEL from June 2006 to October 2017, including Manager I - WFM, Resource Planner, and Work Force Coordinator. Early career experiences include positions as a Technical Support Representative at SITEL, Student Advisor at Go! Higher Education, and Junior Operator at Schlumberger. Soumen holds a Bachelor of Business Administration from Annamalai University and a Diploma in Electronics & Telecommunication from Don Bosco Technical Institute, alongside foundational education from De Nobili School in Dhanbad.