Valery S. has extensive experience in customer service and operations management across various companies in the aviation and transportation sectors. Valery served as Lead Agent Customer Service Hub at Avianca from November 2010 to September 2016, focusing on team management and customer service efficiency. Valery also held the role of Operations Coordinator Hub Control Lima, driving daily airline operations and implementing continuous improvement projects. Other roles include Management Assistant at Trial Auto Electric, Customer Service Agent at TACA, and several senior management positions at Uber, overseeing retail operations across multiple countries in the Andean and Central American regions. Valery holds a Bachelor of Business Administration from Universidad Peruana de Ciencias Aplicadas and a professional aviation counter degree from Avia - Centro de Estudios de Aviación Profesional.
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