Vishal Sinha is a Business and Digital Transformation Leader with over 15 years of experience in fintech and global retail banking. Currently at Ribbon as the Head of Operations and Customer Experience, Vishal leads the development of core operations and customer experience platforms, successfully implementing automation and regulatory frameworks. Previously, during their tenure at ICICI Bank, Vishal contributed to significant digital transformations and operational efficiencies across branches in both the UK and India. Vishal holds a B.Tech in Computer Science from Dr. A.P.J. Abdul Kalam Technical University and a Post Graduate Diploma in Banking from ICICI Manipal Academy.
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