Waleed Yasser is a skilled professional with extensive experience in safety investigation and customer support within the technology and telecommunications sectors. Currently serving as a Service Team Analyst III and Safety Investigator Specialist III at Uber since October 2018, Waleed focuses on investigating high-priority safety cases in the MENA region and communicates effectively with stakeholders to ensure case resolutions. Additionally, Waleed has previously held the position of International Specialist at Vodafone, where responsibilities included providing technical advisory services for the Vodafone UK account. Waleed holds a Bachelor's degree in Business Administration and Management from Cairo University and has furthered education at the AUC - School of Continuing Education.
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