David M.

Director, Global Technical Support at Uberall

David M. has a diverse work experience in the field of technical support and customer service. Starting in July 2016, they worked as a Senior Sampling Client Care Specialist at Bazaarvoice, where they gained expertise in client care. In March 2018, they joined PatientPop Inc. as a Team Lead in Customer Support for a brief period of three months. In June 2018, they moved to Uberall, where they held various positions, starting as a Team Lead - Client Support until October 2019. David then progressed to Manager of Support Services until August 2022 and subsequently served as the Director of Technical Support & Services for North America until September 2023. Finally, they transitioned to the role of Director, Global Technical Support at Uberall, a position they currently hold.

David M. attended Staffordshire University, where they pursued a degree in Media (Film) Production. David also obtained the Smartsheet Essential Training certification from LinkedIn in 2022.

Links

Previous companies

Bazaarvoice logo

Timeline

  • Director, Global Technical Support

    September, 2023 - present

  • Director, Technical Support & Services NA

    July, 2022

  • Manager, Support Services

    October, 2019

  • Team Lead - Client Support

    June, 2018