Jose G. is an experienced Ops Engineer at Uberall since June 2018, where the focus is on enhancing the customer journey for businesses through digital technology. Prior to this role, Jose held positions as Lead Technical Support Engineer and Senior Technical Support Engineer, contributing to the development and management of technical teams and mobile customer experience solutions for brands like Cricket Wireless and Sephora. Experience includes working at Nuance Communications as an Application Support Engineer, emphasizing service level agreements and crisis management, and at TouchCommerce, where Jose managed enterprise e-commerce solutions and developed interactive scripts to improve consumer engagement and sales. Jose's technical expertise spans various technologies, including Java, MySQL, and Unix/Linux. Additionally, education was pursued at General Assembly in 2019.
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