Lisa Aref

Lisa Aref is a seasoned professional in customer success management with extensive experience across various organizations. Currently serving as a Partner Success Manager and previously as a Customer Success Manager at Uberall since April 2022, Lisa has a proven track record of developing educational workshops and training programs, enhancing customer onboarding and satisfaction. Prior roles include Customer Success Program Manager at Hopin, where Lisa crafted customer certification programs and tailored learning paths, as well as Enterprise Customer Success Manager at LogMeIn, where strategic account management and relationship building were key responsibilities. Additional experience includes account management and sales roles at Smartbox Group, Cath Kidston, and Hollister Co., along with administrative skills gained as a receptionist. Lisa holds a PhD in Historical, Literary, and Cultural Studies from Edinburgh Napier University and has completed a Master's degree in Intercultural Communication at Anglia Ruskin University, alongside various educational pursuits in languages and European studies.