Brandon Murdock is a Project Manager in Service Transformation, specializing in ITIL compliance and currently expanding their ITIL v4 knowledge with the goal of becoming an ITIL Master. With over 10 years in customer support and 7 years in the gaming industry, Brandon has led multiple Player Support teams for AAA titles and has experience with Agile and Waterfall methodologies. They previously held positions at Convergys and Ubisoft, where they focused on enhancing player experience and fostering collaboration across teams. Brandon is dedicated to continuous learning and enjoys exploring new technologies.
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