Shane Cockerill has extensive experience in community management and customer service, currently serving as a Senior Community Sentiment Specialist at Ubisoft since November 2011. In this role, Shane acts as the primary liaison between consumers and development teams, facilitating communication to address issues and gather feedback. Previously, Shane held positions as a Community Manager and a Customer Service Specialist at Ubisoft, contributing to various projects and responsibilities throughout tenure. Prior to Ubisoft, Shane worked as a Medical Secretary at King’s Medical Centre and as a Customer Service Representative at CJ Garland & Co Ltd. Educational background includes attendance at Middlesbrough College and Macmillan College.
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