Antoine Gilbert is a Customer Success Manager with extensive experience in client onboarding and relationship management across various organizations. Currently employed at Ublo.immo since December 2023, Antoine specializes in onboarding new clients and training them on software use while understanding their specific needs. Previously, Antoine held similar roles at nfinite and Prismic, focusing on client onboarding processes, performance reviews, and the development of support resources. Antoine has a strong background in customer retention strategies, having worked at IKO System, where churn rates significantly improved during tenure. Antoine's experience also includes web consulting and technical support roles at CELLA GROUP, Aquarelle, and DigitasLBi France, alongside formal education in web marketing and interactive media integration.
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