Bode Williams is an experienced Service Delivery and IT Support Manager with over 20 years of expertise in the finance, health, and law sectors. Certified in ITIL V3, Bode has a strong track record in enhancing service management processes and has successfully led teams in various capacities, including as Head of Service Management and Head of Service Delivery. Their leadership roles have involved stakeholder management, implementing service standards, and driving continual improvement initiatives. Currently, Bode serves as the Executive Services Support UK Lead at UBS.
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