Julia Cwinarska is an experienced professional with a strong background in customer satisfaction and analysis, having worked at Accenture from March 2020 to September 2022 in various roles, including Customer Satisfaction Analyst, Customer Service Analyst, and Revenue to Cash Operations Quality Analyst. Julia's responsibilities included analyzing customer feedback, optimizing advertising campaigns, and improving agent performance through quality assessments. Currently, Julia serves as a Business Risk Specialist at UBS since February 2025. Julia holds a Master's degree in International Economics and a Bachelor's degree in the same field from Uniwersytet Ekonomiczny w Krakowie.
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