Julia Tsoi

Julia Tsoi is a Director at UBS in Global Wealth Management, where they specialize in customer experience design. Previously, Julia worked as a Design Strategist at EY and a Senior Consultant at IBM iX, driving digital transformation and facilitating workshops. They are a graduate of City University of Hong Kong with a Bachelor's degree in Global Business Systems Management and have attended the Apple Developer Academy, where they developed human-centric apps. Julia is also a certified yoga teacher, integrating dynamic energy into their facilitation style to foster creativity and collaboration within teams.