Sharon Fernandes is an experienced SRE Team Lead currently working at UBS, where they oversee platform stability and daily maintenance of ServiceNow infrastructure. Previously, they held the role of Authorized Officer at UBS, managing updates and monitoring for the platform. Sharon's earlier experiences include positions at Atos as a Software Engineer and Associate Consultant, where they provided support for Service Desk tools and integrations. They earned an Engineer's Degree in Information Technology from the University of Mumbai from 2008 to 2012.
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