Shawn Cates

Shawn Cates is a Director in Equity Plan Management at UBS, where they lead a high-performing team responsible for administering complex equity programs for corporate clients. With a strong focus on coaching and mentorship, Shawn is dedicated to ensuring service quality and compliance while driving process improvements. Previously, they held various roles at T-Mobile, including Coach and Customer Experience Manager, where they excelled in performance management and process refinement. Shawn earned a Bachelor of Business Administration in Marketing from Western Michigan University and is currently pursuing an MBA from Middle Tennessee State University.