William Allan is an experienced application support analyst currently serving as an Associate Director at UBS since July 2025, focusing on production stability and change management for trading and sales platforms. Prior to this role, William held a Vice President position at Credit Suisse from September 2022 to July 2025, where responsibilities included senior escalation for high-impact incidents and root cause analysis. William began the career in IT support at HCL Enterprise and FDM Group, gradually advancing from Level 1 to Level 2 support roles. Additionally, previous roles span customer success management, business development, and public relations, with academic credentials in Media and Communication from Birmingham City University and a Higher National Certificate in Music Business from James Watt College.
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