Allison Layton

Allison Layton, MA, is a highly skilled manager specializing in human resources, labor relations, and contact center operations. With extensive experience in telecommunications and higher education, they have successfully led teams toward high performance through a focus on customer-centric culture and effective metrics reporting. Currently serving as a Senior Human Resources Business Partner at the University of California, Berkeley, Allison previously held managerial roles at AAA NCNU, Ericsson, and Kaiser Permanente, where they demonstrated expertise in employee development, strategic planning, and cost-saving initiatives. Allison's academic credentials include a Master's Degree in Leadership and a Bachelor's Degree in Business Management from St. Mary's College of California.