Lisa Hisson

Lisa Hisson is an accomplished IT Service Management Architect currently at the University of California, Berkeley, where responsibilities include directing groups to adopt ITSM best practices and managing key processes such as change and incident management. Previously, Lisa served as the Manager of Research Administration Systems at the University of Chicago, leading the development and support of vendor applications while employing agile methodologies. Additional experience includes roles as a Senior Systems Analyst at Rush University Medical Center and as a consultant at Vivantech and SNtial Technologies, where Lisa contributed to applications for Conflict of Interest management and expense systems. Early career roles at ABN AMRO and Cargill Investor Services focused on data warehousing and application system analysis. Lisa holds a Master's degree in Business Information Technology and a Bachelor's degree in eCommerce from DePaul University.