Lena C. currently serves as the Lead IT Technical Specialist at UCLA IT Services/Facilities Management, a position held since April 2013, where responsibilities include leading testing of IWM applications on iPhones, providing feedback for app functionality improvements, and addressing compatibility issues for enhanced user experience. Previously, Lena worked as a Service Desk Analyst at UCLA IT Services, offering first-level support for IT-related inquiries and effectively managing service requests. Prior experience also includes serving as an IT Assistant at Quallion LLC from April 2010 to April 2013, providing helpdesk support and troubleshooting hardware and application issues. Lena holds a Bachelor of Science degree in Business Information Systems from DeVry University and has also attended California State University, Northridge.
This person is not in the org chart
This person is not in any teams
This person is not in any offices