Angela Ren is a Technical Service Manager at UCloud, where they have been contributing since 2021. Previously, they worked at Alibaba Cloud as a Senior Product Operations Analyst from 2018 to 2020, leading significant projects that enhanced customer relationship management and improved service efficiency. Angela also served as a Support Engineer at Microsoft from 2015 to 2018, where they received the Global One Service Award for their role in a major project for the Australian Department of Defense. They hold a Master’s degree in Computer Science and Technology from East China Normal University, which they completed in 2015.
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