Swaroop Mandal

Swaroop Mandal is currently the North East State Head at Udaan, India’s largest B2B online marketplace, where they lead a team of over 100 professionals in overseeing sales, marketing, operations, and customer service functions. With over 17 years of experience in e-commerce and logistics, Swaroop has previously held senior management roles at Delhivery, managing delivery and fulfillment operations for North East India, and at Flipkart, where they supervised warehouse and inventory management in Guwahati. Swaroop holds a PGDM in Management from The ICFAI University, Tripura, and is passionate about solving complex problems to create value for customers and stakeholders.