Dion Gottron

Dion Gottron is an experienced professional in customer success and sales management, currently serving as a Large Enterprise Customer Success Manager at Udemy since October 2025. Previously, Dion held the position of Channel Sales Manager at Husse from October 2018 to September 2021, where responsibilities included leading franchise development strategy and managing a team of four franchise sales consultants in Singapore. At fileAI, Dion worked as a Customer Success Manager (Enterprise) for a brief period in 2025, orchestrating enterprise go-lives and improving launch efficiency. Other roles include Customer Success Manager positions at CrossBorderWorld and accesso, where Dion achieved significant sales growth and maintained high client retention rates. Dion's educational background includes a Bachelor of Economics and Management from the University of London, completion of an International Trading Professional Conversion Program at Singapore Management University, and ongoing studies towards a Bachelor of Architecture at Boston Architectural College.