Sheera L.

Sheera L. currently serves as the Head of Customer Success India at Udemy, having joined the company in January 2022 after a progressive career in customer success roles with notable organizations. Previously, at Intuit, Sheera held multiple managerial positions including Manager of Customer Success, overseeing teams impacting the customer journey, and Manager of Onboarding Management, leading a global team to support eCommerce merchants. Earlier experience includes roles at TradeGecko (now QuickBooks Commerce), Kognity, McGraw-Hill Education, and Oxford University Press, where Sheera cultivated expertise in onboarding, digital learning solutions, and customer engagement strategies. This diverse background in education and SaaS highlights a commitment to enhancing customer experiences and driving digital transformation.