Shivam Malik

Shivam Malik is a Deal Desk Analyst 2 at Udemy, with a career that spans multiple roles in order management and sales operations. Previously, Shivam served as Team Lead for Order Processing at Raptor Supplies Limited, overseeing the entire Order Management and Sales Operations department while collaborating with business partners to close deals. Prior experience includes work as a Google Deal Strategist and Order Management Analyst at HCL Technologies, where a strategic understanding of Google Cloud and Workspace facilitated order booking from sales teams and partners. Shivam also worked as a Senior Process Associate at Concentrix, assisting Audible customers with technical issues. Shivam holds a Bachelor's degree in Computer and Information Sciences from Chaudhary Charan Singh University.