Tom McFadden

Tom McFadden is currently employed as a Customer Service Professional at H&R Block and as a Dispatcher at UES, both since January 2024. Prior experience includes working as a Truck Driver for Next Plumbing Supply Inc from June 2023 to December 2023, where responsibilities involved delivering plumbing supplies across multiple locations. Tom held various positions at Deatrick Engineering Assoc Inc from August 2022 to June 2023, including Director of Field Operations, Dispatcher, Radiation Safety Officer, and multiple managerial roles. Prior to that, Tom spent nearly a decade as a Field Service Representative at The News Group, focusing on client service and product inventory management. Tom also garnered extensive experience as a Mystery Shopper with several companies from May 2000 to November 2016, where tasks revolved around conducting evaluations and reporting on customer service experiences. Educational background includes attendance at Franklin K Lane, St. Mary Gate of Heaven, and St. Benedict Joseph Labre.