Ufone 4G
- Malik Alam
Malik Alam has extensive experience in telecommunications and customer operations, currently serving as Senior Manager Fulfillment, Billing & CRM Support at Ufone 4G since January 2009. Responsibilities encompass managing group-level teams in CRM developments, corporate customer requests, and billing issues, along with overseeing cross-functional operations across multiple operating companies. Previous roles at Ufone include Manager Customer Operations Support and Manager SD&SM/Corporate Credit, focusing on CRM implementation, product development, and promotional management. Early career experiences involved credit and settlement management at Pak Telecom and Premier Capital Management. Malik Alam holds a Master's degree in Business Intelligence from Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, alongside various other academic qualifications in business strategy and computer science.
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Ufone 4G
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Ufone is a wholly owned subsidiary of Pakistan Telecommunication Company Limited (PTCL). Following PTCL's privatization, Ufone became a part of the Etisalat group in 2006. The company commenced its operations on January 29, 2001. It was the third mobile operator to enter Pakistani market. Ufone maintains exceptional reputation for successful implementation of innovative telecom technologies catering to all sorts of customer needs. At Ufone, we believe that everyone is different, and in our view, that’s a good thing. No matter who U are, our shared vision for Ufone’s future will tie us together. We want our people to bring their best qualities into the Ufone Family and by giving them the tools and learnings, freedom and opportunities to make a difference, we are sure to succeed. When U join the UFamily, you’re becoming part of a company that takes care of its people. Here, U will learn to grow, be mentored, become a mentor and learn to achieve your goals without breaking a sweat. We are here and we are ready. Are U?
