Ufone 4G

Atta Rasool has extensive experience in BPO operations management, currently serving as Sr. Manager BPO Operations at Ufone since October 2004, overseeing the performance of the Islamabad Contact Centre. Previous roles at Ufone include Manager Customer Operations, Manager Contact Center Outbound, and Manager Customer Retention & Loyalty, focusing on enhancing customer service and operational strategies. Prior positions at Ufone (PTML) and Pak Telecom Mobile involved customer care, legal collaboration, and management training. Atta's educational background includes an MBA in Marketing, along with certifications in finance and customer service management from prominent institutions.

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