Jeffrey Smith

Jeffrey Smith has a diverse work experience in various industries and roles. Jeffrey started their career at Pfizer as a Business Analyst and Data Modeler, responsible for mapping objects and creating data maps for the Report Rationalization initiative. Jeffrey then worked at PacifiCorp as a Business Analyst and Project Coordinator, focusing on business process reengineering in Power Delivery and IT Document Management. After that, they joined Charles Schwab as a Business Analyst and Team Lead, where they contributed to the iSchwab-IDW Transition effort. Jeffrey later worked at CSC as a Senior Business Designer, serving clients such as Freddie Mac, Campbell's Soup, and GSK. Jeffrey also held roles at American Water as an IT BPM Lead and Process Architect, Verizon as a Business Process Specialist, JPMorgan Chase as a Senior Business Architect, New Jersey Motor Vehicle Commission as a Senior Business Analyst, AmeriGas as a Senior Business Process Analyst, and UGI Corporation as a Principal Business Analyst. In these roles, Jeffrey was involved in various tasks such as requirements gathering, process modeling, test case design, and vendor relationship management.

Jeffrey Smith obtained a Bachelor of Arts in History from California State University, Fullerton in 1998. Jeffrey then pursued a Master of Business Administration (M.B.A.) from Cal State Fullerton, College of Business and Economics from 1998 to 2000. Following this, they completed a Master of Science in Management Information Systems from California State University-Fullerton from 2000 to 2002. Jeffrey also holds various certifications such as Series 99 from FINRA (Financial Industry Regulatory Authority), Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA), and TOGAF® 9 Certified from The Open Group.