Bryan O'Keeffe is an IT Director specializing in solutions support and maintenance operations at UnitedHealth Group, where they currently manage the production support model for clinical applications. Previously, O'Keeffe held roles as IT Director and Solutions Support and Services Manager, contributing significantly to project management and operations. Earlier in their career, they served as a Helpdesk Support Technician and Application Support Specialist at Lawson Software, providing essential support and troubleshooting for internal clients and applications. Their expertise includes MS Tools, Altiris, MS Project, and ITIL Service Management Essentials.
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