Charles Nails is a motivated and dedicated professional with extensive expertise in mental and behavioral health care. Currently serving as a Senior Quality Clinical Analyst at UnitedHealth Group, Charles manages the administration of Tennessee’s TennCare Medicaid contract and leads initiatives to improve patient outcomes. With prior roles in case management and mental health program specialization, Charles has developed a strong ability to identify root causes of complex issues and implement effective solutions. Charles is pursuing a Bachelor of Arts in Social Work from the University of North Alabama.
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