Chris Jones

Chris Jones is a Director of Systems Management at UnitedHealth Group, where they actively manage IT workflows and implement strategies to enhance efficiency using the ServiceNow platform. Previously, Chris served as a Senior Manager at UnitedHealth Group, overseeing unified communications, enterprise security operations, and monitoring, significantly improving service metrics and security compliance. They began their career at Baxter International Inc., leading IT initiatives across multiple locations and implementing solutions that drastically reduced service problems. Chris also served as a Medical Specialist in the North Carolina National Guard, where they were trained as a combat medic.