David Sandles is the Director of Incident Management for Care Services at Optum, where they have been driving operational excellence since 2019. With a robust background in operations, technology, and process improvement, they have successfully maximized revenue in a billion-dollar enterprise. Prior to their current role, Sandles held various positions including Senior Project Telecom Analyst at Coleman and Associates and Technical Project Manager at Verizon Business. They earned a J.D. from Oklahoma City University School of Law and a B.A. in Economics from Oklahoma State University.
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