dixie duffy

Dixie Duffy is currently the Director of IT Infrastructure Support and Contact Center Solutions at UnitedHealth Group, a role held since 2008, where they provide business support for contact center operations and new initiatives. Previously, Duffy served as the Manager of the National Service Center at Norstan Communications from 1984 to 1989, and held various leadership roles at Prudential Insurance Financial Services and Deluxe Corporation. Duffy's extensive experience also includes management positions in telesales and customer service at Prudential Home Mortgage and Stauer. They earned a degree in Business Administration and Accounting from the Rochester Institute of Technology from 1974 to 1978.