Jada Dalley is a Business Process Consultant at Optum, bringing a dynamic and quality-driven approach to customer service and account management. With a B.S.B.A. in International Business and a background in marketing and communications, Jada has successfully overseen accounts and launched marketing campaigns across various industries. Previous roles include support in travel services, marketing coordination for Claudia Lobao Jewelry, and internship experiences with Spurs Sports & Entertainment and the National Institutes of Health. Jada's expertise in building relationships and implementing organizational systems enhances operational efficiency and customer satisfaction.
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