Jeffrey Higgins possesses extensive experience in operations and customer service management across various industries. From June 2011 to June 2013, Jeffrey served as Operations Manager at Colorado Springs Health Partners, overseeing the development and management of a patient service center. Jeffrey advanced to the role of Service Center Director at CGI from June 2013 to August 2016, where responsibilities included strategy and performance management for the Connect for Health Colorado Service Center. Prior roles include senior positions at Level 3 Communications, Comcast Cable, Qwest Communications, and TeleTech, focusing on customer support and operations management. Currently, as TeleSales Site Director at UnitedHealth Group, Jeffrey leads a team of licensed sales professionals within the Medicare and Retirement Division. Educational credentials include an MBA in Finance/Accounting from Regis University and a Bachelor of Arts in Economics from Metropolitan State University of Denver.
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