Jerik N.

Jerik N. has extensive experience in IT support and systems management, having worked at Hewlett-Packard as a Technical Support Engineer III from January to November 2012, where responsibilities included remote troubleshooting and user support for various applications, hardware, and software. Jerik N. later held positions at UnitedHealth Group, including Systems Management Consultant and Senior IT Systems Management Analyst, where duties involved managing email security, supporting print operations, and serving as a Level 2 Remote Client Operations analyst. Prior experience includes a role as a Service Desk Specialist at Maersk Group and ICT Personnel at Infant Jesus Academy, focusing on user assistance and IT infrastructure maintenance. Jerik N. also worked at Fujitsu in Incident Management, ensuring compliance with service level agreements. Jerik N. holds a Bachelor of Science in Information Technology from AMA University (2001-2006).