John Draz

John Draz is a seasoned CX professional currently serving as the Chief of Staff for Consumer Product at UnitedHealth Group, where they focus on enhancing member experiences. They have previously held various roles at UnitedHealth Group, including VP of Member Loyalty & Insights, and have contributed to marketing and business processes. John began their career with internships at Honeywell before completing a BSB in Marketing, Supply Chain Management, and Entrepreneurship at the University of Minnesota's Carlson School of Management, complemented by a global seminar at Tsinghua University.